Work with me

Where structure meets
the next stage of scale.

What got you to $20K months won't get you to $50K — not because you need to work harder, but because the backend has to change. Here's exactly how we build it.

Melissa Mitchell
Phase 01

Backend
Stabilisation

Fixed-scope engagement

We stop the leaks first. The operational skeleton comes out of your head and into systems that hold without you — so nothing depends on you remembering it.

  • Full operations audit
  • Systems & tooling map
  • SOPs for the critical paths
  • First-support-person readiness
  • Client delivery flow
  • Inbox & capacity triage

Best if: everything routes through you and you need the chaos contained before anything else.

Phase 02

Growth
Operations

Monthly retainer

Ongoing operational ownership. I run the backend rhythm so delivery stays excellent and the business keeps moving when you step away — your fractional operations lead.

  • Operations management
  • Team & project oversight
  • Marketing and funnel focused
  • Process refinement
  • Metrics & reporting
  • Launch & delivery coordination

Best if: the structure exists but you're still the one holding it together day to day.

Phase 03

Strategic
Advisory

By application

CEO-level thinking for what's next. We work on the business — structure, hiring, margin, and the moves that take you from operator to executive.

  • Quarterly strategy & roadmap
  • Hiring & org structure
  • Profit & margin clarity
  • Offer & pricing architecture
  • Scale & capacity planning
  • Founder decision support

Best if: the machine runs and you want a strategic partner for the next stage of growth.

Start here

The Operations
Toolkit.

Not ready for an engagement? Start here. A focused toolkit to get you started on building the frameworks, while you scale revenue, to remove the bottlenecks.

Click here

Also available

Operations intensiveClick here
Template storeClick here
1:1 coachingBy application
Next step

Let's find the
right starting point.

A 30-minute strategy call to read where the structure has to change — and which phase fits where you are now.